My Dashboard
Once you log in to the Nubius Customer Portal, you will be directed to My Dashboard, which provides an overview of your account and services. Here, you can find:
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A summary of your acquired services.
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Quick access to Domains, Invoices, and Support Tickets.
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Various widgets depending on the services you have acquired, including:
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News updates.
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Domain registration options.
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Open tasks if you have prepaid support hours.
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A breakdown of remaining prepaid hours if applicable.
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Navigation Menu
On the left-hand menu, you will find different sections to manage your account:
1. Services
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View and manage your acquired services.
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Order new services.
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Access service-specific management options.
2. Domains
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Manage your registered domains.
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Register new domains.
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Transfer existing domains to Nubius Solutions.
3. Website & Security
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Manage SSL certificates you have acquired.
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Access 360 Monitoring services (if subscribed).
4. Billing
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Manage payment methods.
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View and pay invoices.
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Review quotes related to your services.
5. Support
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View and manage support tickets.
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Access announcements.
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Search the knowledgebase for helpful articles.
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Open new support tickets for assistance.
6. Store
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Browse available services.
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Purchase new solutions for your business.
Account Management
At the top right corner of the portal, you will find:
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Cart – View pending orders before checkout.
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Notifications – Stay updated on important alerts.
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Account Settings – Manage your profile, including:
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Update personal details.
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Manage payment methods.
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Add users and contacts.
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View email history.
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Change your password.
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Manage security settings (e.g., two-factor authentication).
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Navigating the Nubius Customer Portal is intuitive, allowing you to efficiently manage your services and account settings in one place. If you need assistance, visit the Support section to open a ticket or browse the knowledgebase for answers to common questions.
